The following is a summary of our Store Policies. Please take a moment to read the policies listed for the items you are purchasing. If you have any questions, please email or call us.
PAYMENT OPTIONS:
We accept payments 2 ways.
- We accept Pay Pal as well as Visa, MasterCard, Discover, American Express and eCheck through the online Pay Pal System.
- For those of you that would like to call your payment in, you can call us toll free in the United States at 1-888-743-6296.
Please ask for Mary Ann
SHIPPING INFORMATION:
We ship by USPS Priority Mail. We also offer USPS First Class Mail on some of our lighter weight items.
We also offer USPS Express Shipping for those that need something super fast.
RETURN / REFUND INFORMATION:
We want you to be happy with your purchase so if for any reason there is a problem please contact us immediately.
Please ask for Mary Ann when calling.
RETURN:
Items must be returned in 14 days from delivery.
REFUNDS:
All purchases must be in the original packaging and must be unworn and or undamaged to receive a refund.
Purchase Price will be refunded in 48 hours excluding Saturdays and Sundays. Shipping cost is not refundable.
RETURN SHIPPING Address:
GERMANWEAR
c/o Mary Ann Reeh
1506 North Milam Street
Fredericksburg, Texas 78624